BETA

What’s new.

Updates to make your shift easier.

15 November 2026

Shortcuts along the bottom of your phone: Today, Checks, Till, Stock and Menu are always one tap away. Cleaning is now one menu item with Daily, Weekly and Monthly tabs inside.
Tidier menu. Pages are now grouped the way a shift runs: Today, Open & Close (food safety checks, cleaning and delivery checks), Till & Cash, Counter (Sold Out, Shelf Labels, Loyalty Cards), Stock, Problems and Help & Team. Some pages have clearer names: Daily Sales is now End of Day Sales, Resubmit Missed Sales is Fix a Missed Day, Order Supplies is Supply Requests, Record Wastage is Wastage, Issues is Report a Problem, Deliveries (food safety) is Delivery Checks, Weekly and Monthly Checks are Weekly Cleaning and Monthly Cleaning, and My Location is My Shop. Renamed pages show a small “Renamed” tag for two weeks, and searching the old name still finds them.
Easier on your phone: every button, tab and tick box in the Hub and Food Safety is now bigger and easier to tap, and nothing is written in tiny letters any more. Rows of tabs that used to run off the side of the screen now show on two lines, so you can see them all. On a computer nothing changes.
Staff: your Employee Discount Card now works any time, on or off shift. Staff prices still cover up to 3 hot drinks a day.

14 November 2026

Managers: a 📅 Rota check card shows on Home when a day in the next 7 looks quieter or busier than usual for your shop (planned rail works, local events, or fewer trains tomorrow), or when the hours on the rota look unusual. It suggests roughly how many hours fewer or more would match. It’s a suggestion only: talk to Syed before changing shifts.
Bletchley: MK Dons home games at Stadium MK now show on Home from 14 days before, with kick-off time, so you can order extra stock and check the rota for match days.
Loyalty Cards: the sign-up page and every card now link to our Privacy notice (giardino14.co.uk/loyalty/privacy). If a customer asks what we do with their details, point them to it. Customers can also tick Email me occasional offers when they sign up (it’s off unless they tick it) and turn it on or off on their card page.
Trains: if a train due at your platforms in the next 3 hours is moved to another platform or cancelled, a 🔀 Platform changes now card shows on your Home page (live from National Rail, updated every 2 minutes), so you know when customers will be on a different platform.

13 November 2026

Busy days: Network Rail’s own event calendar now feeds the “Busy days coming up” card on your Home page, so big matches and concerts near your station (for example rugby at Twickenham for Mortlake, Coventry home games for Nuneaton, and big Wembley or NEC events for MK and Leighton Buzzard) show 14 days ahead.
Trains: if the first train at your shop’s platforms tomorrow is much later than usual (for example weekend works), a red Late first train card shows on your Home page the afternoon before, and managers get an email, so you can plan the rota and opening time. It comes from the planned National Rail timetable; platforms can still change on the day.
Loyalty Cards on Android phones: for now the card opens as a web page (with the QR to scan at the till) instead of going into Google Wallet. If an Android customer asks, show them the ⋮ menu → Add to Home screen so the card is one tap away. iPhone customers still add it to Apple Wallet.
Staff prices: with your Employee Discount Card (or the staff customer on the till), every hot drink and bottled water is now 20p. Fair use: up to 3 hot drinks a day at staff prices; more than that is flagged to Syed.
Loyalty Cards: the sign-up QR code is now on the screens. At Milton Keynes Central it fills the left screen (the train times are off for now); at Mortlake it’s on the logo screen (from tomorrow morning). At Nuneaton (food screen), Bletchley and Leighton Buzzard the menu has a small QR in the corner, and after every 30 seconds the screen shows the big QR for 10 seconds. Point customers in the queue to it: it’s as easy as scanning, typing their first name and adding the card to their phone’s wallet, so they’re signed up by the time they reach the till.
Loyalty Cards: new customers get their first stamp free when they sign up, so a brand-new card already shows 1 stamp. If a customer has lost their phone or their card, they can open the sign-up page (scan the QR) and use Lost your card?: we email them a link to their card with all their stamps (if they gave us an email).
Employee Discount Card: use it only while you’re working, from 30 minutes before you clock in on Deputy to 30 minutes after you clock out. Use at other times is flagged to Syed, and the card stops working if your Hub account is closed.
Customer perks: if a customer’s name on the till shows FREE DRINK TODAY, ring up their hot or iced drink and use the new Perk free drink discount (once a day only). Some cards show their own prices, like “£1.00 DRINKS” or “20% OFF”: the till charges those by itself once the card is scanned.
New discount cards: customers with a Railway Discount Card (railway staff and taxi drivers) or a Friends and Family card get their prices automatically when you scan the card. If the till shows “(Railway · CHECK ID)”, it’s their first visit: please check their railway ID, uniform or taxi badge. “AWAITING APPROVAL” means normal prices for now.
Employee Discount Card: request yours in Daily Tasks → Loyalty Cards → Request my card. Syed approves it, then staff prices apply when it’s scanned.
Engineering works: the warning on your Home page now tells managers what to do. Review the rota for those days, and if few or no trains will stop, consider keeping the shop closed (talk to Syed first).
Loyalty Cards: customers can now get a free Giardino 14 Loyalty Card on their phone by scanning the QR code on the counter card. Scan their card at the till like a Railway card every time they buy a drink. Every hot or iced drink they pay for is a stamp; after 6 stamps, ring up their drink and use the Free loyalty drink discount. If someone has a paper stamp card, open Daily Tasks → Loyalty Cards to move their paper stamps onto the digital card, then bin the paper card.
Nuneaton: Maple Pecan Plait is now on the food menu screen, with the till price. If it runs out, you can take it off the screen in Daily Tasks → Sold Out like the other pastries.

12 November 2026

Busy days: when there’s a big concert, match or show near your shop in the next 14 days (for example at the MK Bowl, Stadium MK, the MK Theatre or Twickenham), a purple card at the top of your Home page says when it is, so you can order extra stock and check the rota. Where we know how busy the last event at the same place was, it tells you that too.
Engineering works: if National Rail has planned works affecting your station in the next 7 days (for example buses replacing trains), a warning now shows at the top of your Home page, so you can plan staffing and stock.
Petty cash receipts: receipt photos and PDFs upload again. Since 6 November most photos were turned away (“Picture will not upload”). Each page can now be up to 10 MB; phone photos are still made smaller before sending. If you ticked “No receipt” because it wouldn’t upload, managers can add the photo in Weekly Banking.
Shelf Labels: open Daily Tasks → Shelf Labels on your phone, search or scan the products that need a new shelf label and add them to your shop’s queue. Later, open the same page on the till and tap Print: the till’s receipt printer prints every label (72 × 25 mm) with the current till price and cuts after each one.
Sold Out: if something runs out, open Daily Tasks → Sold Out, tap Sold out and choose Just today (it comes back by itself the next morning) or Until put back. Items left off “until put back” show a red number on Sold Out from the next day as a reminder; tap Back on menu once they’re in stock.

11 November 2026

Milton Keynes Central: on nights forecast to freeze, your Home page and the top of the daily sales form say what to do before you close, so the pipes don’t freeze and there is water the next day. Tick “I’ve done this” before you send your daily report.

10 November 2026

Food Safety: Ask Food Safety works again. Since 6 November, every question stopped with “Your session has ended”.

9 November 2026

Menu: every page with something waiting now shows a red number beside it, not just Issues. Staff see what’s still to do today (till float, opening and closing checks, temperatures, Daily Sales, equipment to add) plus open issues and delivery problems. Closed sections show the total. The owner sees each “Needs you” item on the page it belongs to.
Equipment: all staff can now correct an item’s details (make, model, serial number, where it is, status and notes) with Edit details, and add photos to it. Services, repairs and documents are still logged by managers and supervisors.
Equipment: supervisors now see the equipment for all their branches on one page, grouped by branch, with a Branch filter. They can add equipment and report problems for any of their branches without switching branch.
The old Hub addresses (g14hub.web.app and end-of-day-sales-report.web.app) now open hub.giardino14.co.uk, so everyone sees the latest version. If you have an old Home Screen icon, it now opens the new address.

8 November 2026

New Equipment register (Your Workspace → Equipment): every coffee machine, grinder, water filter, fridge, till, printer, scanner, menu screen, router and fire extinguisher, with photos, make, model, serial number, install date and documents. Staff add their branch’s equipment with photos, and the owner checks and approves it. Report a problem from the item itself, so its issues, services, repairs and costs stay together in one history.
Equipment: fridges and freezers are the same records used for temperature checks, so they’re never listed twice. Services, PAT testing and fire-extinguisher checks fall due on a schedule, and water filters after 12 months or their capacity in litres (estimated from coffee shots), whichever comes first. The owner sees what’s due in Needs you.
Equipment: the Milton Keynes store has its own place in the register for its fridges, CCTV and other equipment. Managers and supervisors at the three MK platforms can see it, add to it and report problems. Store fridges are recorded without daily temperature checks. CCTV systems can be recorded at every site: cameras, how many days are kept, where the recorder is and how to view it.
Till Float: the old “1p & 2p (counted together)” line no longer asks for an amount. Count 1p and 2p coins in their own rows. Where an old combined amount is still showing as the previous count, it is listed for reference and drops off after the next count.
Till: Matcha Latte (Regular and Large) now brings up the milk and add-ons choice, the same as a Latte.

7 November 2026

When staff sign in on a phone, the Hub offers to add itself to the home screen, with the right steps for iPhone (Share → Add to Home Screen) or Android (Install app). “Not now” asks again in two weeks; “Don’t ask again” stops it.
Issues: filter by location, and add up to three photos or videos to any update. Use “Post & close issue” (or “Post & mark complete” for staff) to close an issue with photos of the finished work.
Opening hours now decide what counts as missing: Daily Sales, weekly banking and food-safety checks skip closed days (Mortlake at weekends, for example), and food-safety checks fall due from each branch’s opening and closing times. Staff see their branch’s hours, contacts and anything you share under Me & My Team → My Location.
Tagging now works everywhere people write to each other: Food Safety issue updates, Delivery Problem notes (now a box under the problem instead of a pop-up) and Team Newsfeed messages and announcements. Type @ and pick a name. The person is emailed and it shows on their Home page until they open it.
Tag people in issue updates: type @ and start a name, then pick the person from the list. They get an email with your update and a link to the issue, and it shows on their Home page until they open it. Tag Syed with @Syed and it appears in his Needs you.
New look across the Hub: clearer dropdowns, one button style and the same status colours everywhere. Issues are now one row each with an Open / In progress switch, Updates, View and Close, so nothing runs off the side on a laptop. Wide tables fade at the edge and keep the first column in view when you scroll.
Sign-in page: a clear “Sign in with Google” button for owners and admins, and “Create staff account” is now underlined so new staff can find it.
Petty cash: each expense now has one receipt. If staff add it with the daily sales, weekly banking shows that receipt with a Replace receipt button instead of letting a second one be added. A receipt can still have several pages if they are chosen together. If a replaced receipt was already sent to Hubdoc, the new email says so, so the earlier copy can be deleted there.

6 November 2026

New Delivery Problems (Stock & Orders): report missing, short-dated, damaged or wrong items from Brakes, Snackline, Fresh Food For Now and Freshways, with photos. It shows your branch’s account number and how that supplier takes claims. Supervisors report it to the supplier (Snackline and Fresh Food For Now by email from the Hub) and keep it open until the credit or replacement is confirmed. You can also start one from Food Safety → Deliveries.
Fresh Food For Now problems: raise a ticket on the Food For Now portal (foodfornow.mezze.io). Tickets can only be raised the day after delivery, so the Hub reminds supervisors on their Home page that day.
One “Supervisor” access for branch supervisors: chasing delivery problems, editing the branch’s food-safety checklists and signing off food-safety issues.
Food Safety: supervisors can add, change and remove their branch’s opening checks, closing checks and cleaning & extra checks, with step-by-step instructions and up to three photos of the surface or equipment. Staff see the steps and photos when they record each task. Changes apply to that branch only; the owner is told about each one and can undo it.
Food Safety: cleaning and extra checks are now split into Daily, Weekly and Monthly, each showing what’s done and what’s still due today, this week or this month. Each has its own link in the menu.
Order Supplies: anything new you type in is added to the list, so anyone can pick it next time.
Milton Keynes can now send supplies to Bletchley and Leighton Buzzard. When the owner passes a request to you, it shows under “To send to other branches” on Order Supplies and in your jobs on Home. Tap Mark sent when it goes out, and the branch marks it received.
A tidier Hub. The menu is now grouped by area of work: Sales, Cash & Banking, Stock & Orders, Products & Prices, Food Safety, and your team. Search is at the top of the menu.
Staff: Home now shows today’s jobs for your branch (till float, opening checks, temperatures, Daily Sales and closing checks) and ticks each one off when it’s done. Team Newsfeed has its own page, and your branch shows at the top of every page.
Easier-to-read text and tables across the Hub.
New Search at the top of every page: type what you need, like “float”, “fridge” or “wastage”, and jump straight to the page. It only shows pages you can open. On a computer, press Ctrl K (⌘ K on a Mac).

5 November 2026

Milton Keynes Central: new Store Room List. Your list is already filled in from what your branch sold since its last list. Change any number with − and +, scan a product on the shelf to add it, or just tap Send.
Cups, lids, straws, stirrers, sugar, tea bags and milk are worked out from the drinks you sold.
Store room tab: all three platforms’ lists added together. Tick each line as it goes in the crate, then Done. Anything not picked goes on that branch’s next list.
Weekly Orders for managers with ordering access: count stock and get a suggested Brakes, Snackline and milk order.
Parking permits are now kept in HR, with a reminder before each one runs out. You can see your own permit details in My HR once the owner has approved them.

4 November 2026

New Record Wastage page: scan the barcode of anything thrown away, or pick it from the till categories, and say why.
Weekly Banking: attach a photo or PDF receipt to each petty cash expense, and see each day’s cash breakdown.
Address search when filling in your details in HR.

3 November 2026

New HR & Training: new starters fill in their details from an emailed link, managers check right to work and record training, and you can see your own training and sign documents in My HR.
New Order Supplies page: ask for things the branch needs, pick from the usual items, and see when they are ordered and arrive.
Food Safety: a new Inspection Report with the records an inspector asks for, and temperature readings can be amended, with − and + buttons.
Issues: managers can verify and close issues once staff mark them fixed.
Missed Days is now called Resubmit Missed Sales.

1–2 November 2026

Supplier Compare for admins: the closest matching products between suppliers, priced per item.
Branch safe for branches that keep their takings in a safe, with the expected amount worked out for you.

31 October 2026

New Missed Days page: add a report you missed, or request a correction, for the owner to approve.
New Price Comparison page for admins, showing how supplier prices change by product and branch.
Issues now open on one screen with full details, photos, comments and buttons to mark them in progress or complete.
Milton Keynes staff can now see, update and close issues from all three platforms.
Upload files of any size, with a live progress percentage. Large photos are made smaller automatically before they are sent.
Past sales figures are now private to the owner. Staff see only whether a day was reported.

27 October 2026

Expandable sidebar sections with icons, remembered menu state and a branch selector.
Till Float naming and clearer page titles.
Separate AM and PM equipment readings, with missing readings clearly shown.
Required-reading acknowledgements for Wiki documents.
Clearer guidance if your email is already registered. Return to sign-in with your email filled in, or use Reset PIN if needed.
Switch branches directly on Till cash & float. The previous count, denominations and history reload for your selected site. You will be prompted before discarding an unsaved count.

26 October 2026

Till cash & float clearly shows the selected branch above the count, and confirms the branch on the save button.
Ask Food Safety: get help with temperatures, cleaning, allergens, first shifts and recording checks, with links to the staff guides used. Find it inside Food Safety. AI guidance is a beta feature and does not replace your supervisor.
Food Safety is now connected to your Hub account, with branch records, staff guides and admin verification. Each branch needs its equipment and safe methods approved in Branch setup before checks are enabled.
Faster login: use your email and personal PIN without waiting for an email code. Email verification is only required when registering.
Till cash & float now shows a clear running total and flags incorrect denomination amounts as you type.
Sign in with your own email and PIN. The owner approves your account and assigns your sites and access.
See your branch’s outstanding issues and leave messages in the team newsfeed.
Report equipment or delivery issues separately, with photos or short videos.
Request new till products with front and barcode photos, and see when they have been added.
Record till cash at opening, shift changes and closing, with the previous count available for comparison.